Phones answered 24/7
One call gets a local restoration crew moving, day or night.
Call (320) 200-2314Free to call. We connect you with a restoration company serving the St. Cloud area.
When a basement floor drain or toilet backs up, the water is contaminated with bacteria. Restoration companies call it Category 3 or black water. Carpet, pad and drywall it touches usually have to be removed, not just dried, and the area has to be cleaned and sanitized. This is not a shop vac job.
In this order.
Keep everyone, especially kids and pets, out of the area.
Stop using water in the house. Every flush and shower can push more up the drain.
Don't touch the water without gloves and boots, and don't try to bleach it away yourself.
Take photos and call. A crew with the right protective gear needs to handle cleanup.
Tell us what happened and where you are.
We put you through to an independent restoration company that serves your town.
They come out, give you an estimate, and start getting the water out.
It depends on how much water, what kind, and how long it sat. Our cost guide has typical ranges, and our insurance guide covers what policies usually pay for.
Not under a standard Minnesota homeowner's policy. Sewer and drain backup usually needs a separate water backup endorsement, often with a limit somewhere between $5,000 and $25,000. Check your policy, and if you don't have it, consider adding it.
A plumber or the city, depending on whether the blockage is in your line or the main. The restoration company handles cleanup and sanitizing in the house.
No. We're a free referral service. When you call, we connect you with an independent local restoration company that serves your area. That company gives you the estimate and does the work.
No. Calling and getting connected is free. The restoration company will give you an estimate before any work starts.
Answered 24/7 for St. Cloud and nearby towns.
